The previous lesson taught the act of paying; this lesson dissects the channel most payments travel through — the SSP's E-Banking integration. The local SSP guide confirms the architecture in three short, load-bearing statements: the SSP enables "payment of tax in USD or ZiG via credit card or e-banking"; the Payments module's E-Banking page is the "list of banks offering the e-banking service for SSP payments"; and the glossary defines E-Banking as a "bank-led online payment channel integrated into the SSP for tax payments". The official online help was unreachable this run, so every screen-level specific beyond those sentences carries a verification flag — but the channel's legal skeleton is fully confirmed and is the substance of this lesson.
That skeleton is Section 4B of the Finance Act [Chapter 23:04] (inserted by Finance (No. 2) Act 10 of 2022; tightened by Act 7 of 2024). A bank on the E-Banking list is, in statutory language, an "approved financial intermediary" — "any banking or other financial institution registered in terms of the Banking Act [Chapter 24:20]" with which the Commissioner-General holds an account. Through it, a taxpayer "may use that intermediary to make payment of any taxes, duties, fees, levies, charges, penalties, fines or any other moneys due... in terms of any revenue Act" — the section spans everything ZIMRA collects, because "revenue Act" means any Act in the First Schedule to the Revenue Authority Act [Chapter 23:11]. The intermediary must then remit "the full amount" so that the Consolidated Revenue Fund is credited no later than 24 hours from the payment (shortened from 48 hours by Act 7 of 2024, w.e.f. the year of assessment beginning 1 January 2025); delay "without a valid reason as determined by the Zimbabwe Revenue Authority" makes the intermediary liable to the Commissioner-General for interest at 15% on United States dollar amounts or the bank policy rate plus 5% on local amounts.
The instruction leg — what you transmit through the portal, as opposed to the money the bank moves — is governed by the Income Tax Act's electronic-platform provisions in Part VIIIA, walked for this purpose here: Section 80I fixes when an electronic communication is lodged (when it "enters a computer system outside the control of the originator") and received (when it enters ZIMRA's computer), and attributes communications to the registered user who sent them; Section 80J presumes that anything bearing your digital credentials was sent with your authority unless you prove otherwise, and obliges you to report a compromised credential "without delay"; Section 80K provides the downtime fallback — when the system is inoperative, taxpayer and Commissioner "shall communicate with each other in writing in the manner prescribed"; and Section 80L criminalises unauthorised use of another's digital signature and false electronic records at level 12 or ten years' imprisonment — the heaviest sanction in the Act, sitting directly under every shared banking token and SSP password.
The practical doctrine the lesson builds: the taxpayer's leg of an e-banking payment ends when the approved bank is irrevocably paid, within time, with the right reference — and is provable by a dated confirmation. Everything after that — the 24-hour hop to the Consolidated Revenue Fund, the landing in the Single Account, the oldest-first allocation — is the statute's machinery, with the float risk placed on the bank by Section 4B(4). The taxpayer's disciplines are therefore: pay only through banks on the E-Banking list (a non-listed bank is not the statutory channel), never confuse an instruction with a payment, keep the dated proof, and reconcile bank statement against Single Account Transactions monthly.
